Privacy Policy

Last Updated: June 2024

QRForge ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Email address
  • Name and profile information
  • Payment information (processed securely by third parties)
  • Account preferences and settings

Automatic Information

When you use our service, we automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Device information (device type, operating system)
  • Usage data (features used, time spent)
  • Cookies and similar tracking technologies

QR Code Scan Data

For dynamic QR codes, we collect scan analytics including approximate location, device type, browser information, and scan timestamp. This data helps you track QR code performance.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our service
  • Create and manage your account
  • Process payments and send billing information
  • Send transactional and marketing communications
  • Improve and optimize our service
  • Detect and prevent fraud
  • Comply with legal obligations
  • Provide customer support

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption in transit and at rest.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers who assist in our operations (payment processors, hosting providers)
  • Trusted partners who help us deliver services
  • Law enforcement when required by law
  • Team members you authorize within your organization

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and understand how you use our service. Most web browsers accept cookies by default, but you can modify your browser settings to decline cookies.

Note that disabling cookies may affect the functionality and features of our service.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@qrforge.io

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Analytics data retention periods vary by plan:

  • Free plan: No analytics retention
  • Pro plan: 90 days
  • Business plan: 365 days

You can request data deletion at any time through your account settings.

8. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us personal information, we will delete such information immediately.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our service, you consent to such transfers.

11. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date. Your continued use of our service after changes indicates your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: